Because they allow the actual delivery hours to be extended without keeping the business open or having staff on duty. The business can prepare orders during its regular working hours, and customers can pick them up in the evening, at night, over the weekend, or whenever is most convenient for them. This is one of the key advantages of click & collect lockers: facilitating flexible, after-hours pickups, since a customer’s schedule often coincides with the business’s opening hours, making pickup impossible and resulting in a lost customer.